Operations Leader

Job Description

We are currently seeking a Route Operations Leader to be located in Carlstadt, NJ. This is a day shift role, Monday through Friday. Primary responsibilities include managing and overseeing route drivers and deliveries to homes and businesses, improving productivity, and streamlining branch activities to maximize results and achieve peak performance. ReadyRefresh is delivering superior water brands including Poland Spring, Saratoga Springs and Pure Life bottled water.

Key responsibilities include but are not limited to the following:
•    Ensure safety practices are the top priority through adherence of Safety Policy compliance and the identification and execution of safety improvement opportunities
•    Manage a team of twenty route service representatives (RSR’s) and their daily routes and activities using platforms such as Lytx, Salesforce and Power BI software
•    Organize, plan, and lead morning team meetings
•    Motivate team and drive accountability for safe deliveries, operational excellence, and customer satisfaction
•    Ensure growth and profitability goals are met in a timely manner
•    Provide training, development, and skill building to direct reports
•    Review and approve timecards while following Ready Refresh’s SOPs holding each driver accountable for their daily activities
•    Collaborate with the sales team to ensure customer satisfaction
•    Partner with peers, Profit Center Manager, and Regional Vice President to share best practices and leverage knowledge to help define future strategies and processes, including product and customer acquisition and upselling for ReadyRefresh Customer Operations
•    Work closely with the Fleet Manager to ensure all vehicles are up to code per DOT federal guidelines
•    Manage existing route data to improve route efficiency
•    Responsible for overseeing KPI’s, achieving targets, and action planning where needed
•    Oversee all direct report "people management" processes and accountability, to include hiring/retaining qualified team members and timely addressing of attendance/conduct/performance issues
•    Cultivate engaged and high performing team culture

Qualifications

Requirements:
•    High school diploma or GED required
•    1-3 years of leadership experience, having managed a team with the responsibility to coach and develop employees 
•    Prior route management experience required
•    Knowledgeable of DOT regulations
•    Ability to effectively communicate
•    Bilingual preferred

Pay Range: $90,000-110,000. This role is eligible for a 10% annual bonus.

Salary Range Disclaimer:
The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience.  Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered.  We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.

BlueTriton Brands offers an extensive portfolio of highly recognizable, responsibly sourced and packaged spring water, purified water and water beverage brands that include Poland Spring®, Deer Park®, Ozarka®, Ice Mountain®, Zephyrhills®, Arrowhead®, Origin™, Saratoga®, AC+ION®, Pure Life®, B’EAU®, Splash Blast® and Splash Fizz®.  BlueTriton Brands also owns and operates ReadyRefresh®, a customizable water and beverage delivery service that has been certified as a CarbonNeutral® business.   

Based in Stamford, Connecticut, BlueTriton Brands and its affiliates in the United States and Canada employ over 7,000 employees. BlueTriton Brands manages resources for long-term sustainability and helps to safeguard more than 20,000 acres of watershed land. The Company has 28 production facilities across the United States, 13 of which are Alliance for Water Stewardship ("AWS") certified across 12 sites, with eight of the certified facilities being AWS Platinum, the highest-level certification.